Welcome to NOZTI EXPORTS. By accessing our website or placing an order, you agree to the following terms and conditions:
Product & Custom Orders:
- All products are handmade and may vary slightly in size, color, or finish.
- Customization requests are welcomed and must be confirmed in writing.
- Minimum Order Quantity (MOQ): 10–15 pieces per design for container loads.
Pricing & Payment:
- All prices are in USD (or as mutually agreed) and are EXW/FOB basis.
- 30% advance is required upon order confirmation.
- The remaining 70% is payable against scanned shipping documents via bank transfer.
Production & Delivery:
- Lead time for a 20ft container: 30–45 days.
- Lead time for a 40ft HQ container: 45–60 days.
- Delay due to force majeure or shipping disruptions is not the responsibility of NOZTI EXPORTS.
Shipping & Packaging:
- We use secure 3-layer packaging (foam corners, bubble wrap, corrugated boxes).
- Port of loading: Nava Sheva / Pipavav / Mundra, India.
- Shipping is arranged through reliable logistics partners.
Returns & Claims:
- Claims must be reported within 14 days of product receipt with photographic proof.
- Returns are only accepted for major manufacturing defects.
- No returns or refunds for minor variations due to handmade nature.